Privacy Policy

Betrend ('we', 'our', 'us') operates the website https://betrend.vip and provides digital agency services including web development, mobile applications, AI automation, ERP/CRM systems, social media marketing, and professional photography.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights regarding that information. It applies to all visitors, enquirers, and clients who interact with our website or services.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

Contact information: When you submit an enquiry, request a proposal, or contact us via our website or WhatsApp, we collect your name, email address, phone number, company name, and the details of your message.

Usage data: We collect standard web server logs and analytics data including IP addresses, browser type, pages visited, time spent on pages, referral URLs, and device type. This data is collected automatically and is used in aggregate to improve our website.

Project data: During active client engagements, we may collect and process business data, documents, and other materials you share with us for the purpose of delivering contracted services.

Communication records: We retain records of communications (email, WhatsApp, meetings) related to service delivery and client support.

To respond to enquiries and provide requested information about our services.

To prepare and deliver proposals, contracts, and project deliverables.

To communicate project updates, invoices, and support correspondence.

To improve our website, services, and marketing based on aggregated usage data.

To comply with applicable laws, regulations, and legal obligations in Qatar and the Gulf region.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We share your information only in the following limited circumstances:

Service providers: We use trusted third-party tools to operate our business — including email services, analytics platforms, project management software, and communication tools. These providers are contractually bound to handle your data securely and only as instructed by us.

Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority in Qatar or applicable jurisdictions.

Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership.

We do not transfer your personal data outside of Qatar or the GCC region without appropriate safeguards in place.

We retain contact and enquiry data for up to 24 months from last contact, after which it is securely deleted unless you have become a client.

Client project data is retained for the duration of the engagement plus 5 years, in line with standard business record-keeping obligations.

Analytics and usage data is retained in aggregated, anonymised form for up to 36 months.

You may request deletion of your data at any time (see Your Rights below), subject to any legal obligation we have to retain certain records.

Our website uses cookies and similar tracking technologies to analyse traffic patterns, remember preferences, and improve your experience.

Essential cookies: Required for the website to function. They cannot be disabled.

Analytics cookies: We use Google Analytics to understand how visitors interact with our website. This data is anonymised and aggregated. You can opt out via your browser settings or Google's opt-out tool.

You can control cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use our website but may reduce personalisation features.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.

No method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

You have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal data, subject to legal retention requirements.

Objection: Object to the processing of your data for direct marketing purposes.

Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at info@betrend.vip. We will respond within 30 days.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page. For significant changes, we will provide a more prominent notice.

We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us:

Email: info@betrend.vip

Website: https://betrend.vip/contact

Location: Doha, Qatar